We have asked thousands of home sellers what is important to them.  Most share five priorities.

Price
  The best price and terms obtainable for their property.

Time
  The shortest possible time on the market.

Convenience
  The least inconvenience to the sellers, with us managing the details.

Communication
  Frequent communication by us to address their concerns.

Diligent effort by us
  Evidence that we are working diligently on their behalf.

While others may talk about customer service, I ask, listen, and take action.

Listening to my customers
  I continually survey my customers to find out what is important to them.   For me, the listening and learning never stops.

Guaranteed service standards
  I develop service standards based on what I hear from my customers, and I put my service standards in writing - the Terry D Lynch PLAN OF ACTION.

Customized marketing plan
  I carry out my promises with a Marketing Action Plan specifically designed to meet the needs of each seller.